Cisco – Phone System Solutions for Small Business

For more than 30 years Cisco has been at the forefront of IT innovation, developing networking and connectivity solutions for the modern age. The seeds of the Cisco brand, and indeed its corporate mission statement, were planted at Stanford University in 1984. When the husband and wife team of Len Bosack and Sandy Lerner found that the technological shortcomings at the college prevented them from emailing each other from their respective campus offices they set out to devise an actionable solution to the problem. The result was the development of the first multi-protocol router, and with that Cisco’s dedication to finding innovative solutions to real world problems was born.

From those humble origins a multinational corporation was born, and Cisco has gone on to become an acknowledged world leader in providing IT solutions for both business and home use. While the firm is perhaps best known for its networking and router innovations, it has also led the way in voice and video technologies; and today Cisco provides a full range of affordable telephony solutions for businesses of all sizes.

The Simple benefits of a Cisco Office Phone System

The success of any business, regardless of size, relies on effective communication. Employees must be able to connect with customers, and with each other, quickly and efficiently, from anywhere and from any device. Many firms offer full featured business phone systems, but their effectiveness is sometimes hampered by over-complex operating procedures and unreliable service. Cisco has solved that problem by developing IP-based telephony solutions for business that are both reliable and easy to use.

• Simplicity: Using your existing IP network, Cisco’s business phone systems bring together all of your office communications needs into one easily managed package. The single-server platform provides voice, video, messaging, and conferencing across a wide range of devices, allowing your employees to stay connected from any location. More importantly, Cisco’s IP-based phone systems are as easy to use as traditional land lines, so employees won’t be faced with a steep learning curve when making the transition to a new phone system. Cisco is a confirmed leader in VOIP phone solutions for business, having captured nearly 40% of the North American market.
• Reliability: One of the major concerns business owners have when making the switch to an IP-based phone system is reliability. Networks go down, and downtime can severely impact a business’ bottom line. Cisco’s reputation, and 30 years of experience in the IT field, speaks for itself. They are second only to IBM in providing reliable networking capabilities with a minimum of server downtime. In a 2014 survey more than 50% of all Cisco hardware users said they achieved 99.999% server availability over the course of a year, a level of service other networking and communication providers would find hard to match.

Feature-Rich Office Phone Systems

While Cisco’s office phone systems are designed to be easy to manage and operate, they do not sacrifice any of the advanced features one would expect to find in a state of the art business communications network. From standard legacy features to advanced digital options, Cisco delivers a robust office communications system devised to improve any business’ overall efficiency and productivity. Most of Cisco’s phone systems support both traditional and so-called softphones, making it possible to incorporate smartphones and tablets into the office network (particularly useful for establishing a Bring Your Own Device environment), and bring greater connectivity to the workplace. Cisco’s office phone systems are backed up by the firm’s state of the art encryption protocols, ensuring the security of all voice and data transmissions over the internet.